Privacy Policy

1. Who we are

Source Engineering Inc. is a motion control supplier headquartered at 3283-H De La Cruz Blvd., Santa Clara, CA 95054. This Site is operated for business and OEM customers interested in motors, gearboxes, gearmotors, and related engineering support.

If you have questions about this Privacy Policy or our data practices, contact us at [email protected] or (408) 980-9822.

2. Information we collect

We collect information in the following ways:

• Information you provide. When you submit a quote request or contact us, you may provide your name, company name, work email address, phone number, product interest, application details, volume and timeline preferences, and any message you choose to include.
• Automatically collected information. When you visit the Site, we and our service providers may automatically collect device and usage data such as IP address, browser type, operating system, referring URLs, pages viewed, links clicked, approximate location derived from IP address, and timestamps.
• Cookies and similar technologies. We use cookies, pixels, and similar technologies to operate the Site, understand traffic, measure advertising performance, and deliver or limit ads. See Section 5 below.

3. How we use information

We use the information we collect to:

• Respond to quote requests, sales inquiries, and technical questions
• Provide, maintain, and improve the Site and our products and services
• Measure Site performance, engagement, and advertising effectiveness
• Deliver, personalize, and measure online advertising (including Google Ads)
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms
• Communicate with you about your inquiries or, where permitted, about our products and services

4. How we share information

We do not sell your personal information for money. We may share information with:

• Service providers who help us operate the Site and business (for example, email delivery, hosting, analytics, and advertising partners), under obligations to protect the information
• Advertising and analytics partners such as Google, which may receive online identifiers and event data when their tags run on the Site
• Professional advisors, authorities, or other parties when required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets
• Others with your direction or consent

Quote and contact submissions are typically routed to our sales team (for example, via our email delivery provider) so we can respond to your request.

5. Cookies, analytics, and advertising

This Site uses Google advertising and related technologies, including the Google tag (gtag.js) associated with our Google Ads account. We may also use Google Analytics or similar tools when configured.

These technologies may set or read cookies and collect information about your visits to this Site and other sites in order to:

• Measure conversions and campaign performance for Google Ads
• Understand how visitors use the Site
• Build audiences and show relevant ads on Google services and partner sites
• Limit how often you see our ads

Google and other third parties may use cookies, web beacons, and similar technologies to collect or receive information from this Site and elsewhere on the internet and use that information to provide measurement services and target ads. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites and manage ad personalization at https://adssettings.google.com. You may also visit the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org and the Digital Advertising Alliance page at https://optout.aboutads.info. Browser settings can block or delete cookies; doing so may affect Site functionality.

6. Do Not Track and browser signals

Some browsers offer a “Do Not Track” setting. There is no consistent industry standard for responding to these signals. Aside from tools and settings described in this Policy (such as cookie controls and ad personalization settings), we do not currently respond to Do Not Track browser signals in a differentiated way.

7. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including responding to inquiries, maintaining business records, meeting legal or accounting requirements, and resolving disputes. Advertising and analytics data may be retained by our providers according to their own retention schedules and settings we configure.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

The Site is intended for business and professional users. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

10. International visitors

We are based in the United States. If you access the Site from outside the United States, you understand that your information may be processed in the United States and other countries where our service providers operate, which may have different data protection laws than your jurisdiction.

11. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain processing (including targeted advertising) where applicable law provides those rights.

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know categories of personal information collected, request deletion, and opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising, subject to exceptions. You may exercise applicable rights by emailing us at the address below. We will not discriminate against you for exercising privacy rights.

To make a request or ask a privacy-related question, email [email protected] with the subject line “Privacy Request” and enough detail for us to verify and respond to your request.

12. Third-party links

The Site may link to third-party websites or marketplaces (for example, retail channels). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the Site after changes become effective constitutes acceptance of the updated Policy where permitted by law. For material changes, we may provide additional notice as appropriate.

14. Contact us

Source Engineering Inc.

3283-H De La Cruz Blvd., Santa Clara, CA 95054

Email: [email protected]

Phone: (408) 980-9822